Returns Policy

Return Policy

We are happy to exchange your purchase or credit your charge card within 30 days of purchase. Return the product via Insured Priority Mail or UPS so that you have a record of your return. We shall refund for product only, not shipping.

We regret that we cannot refund items returned after 30 days since we cannot resell basketweaving supplies that we are older than 30 days.

We cannot refund for goods that are not received, so be sure to maintain proof of your shipment to us in case you have to track a lost package with Postal Service or UPS.

Be sure to enclose the original sales receipt, or your printed e-mail sales receipt in the return box.

On this paperwork, be sure to tell us what you wish us to do with the return: exchange, refund etc.